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Accessible Information Standard

COMMUNICATION WITH OUR PATIENTS


We want to get better at communicating with our patients.


We want to make sure you can read and understand the information we send you.


If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.


We want to know if you need information in large print or easy read.


If you need a British Sign Language interpreter you can book this service direct.


We want to know if we can support you to lip-read or use a hearing aid or communication tool.

Please tell the receptionist if you need information in a different format, a different language or communication support.

We will do our best to try and support you.





 
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