"On line booking appointments" - Please come into the surgery with Photo ID to open an account.
We operate an appointment system and strive to see you as soon as possible. If you have an appointment and are unable to attend please let us know as soon as possible. The surgery also requires that patients arrive on time, as we cannot guarantee we will be able to see you if you arrive late. To book an appointment please use the following numbers:
- School House Surgery 01273 551031
- Church Surgery 01273 684500
Any urgent cases will be seen on the same day, please tell us if you are in a telephone box and we will return your call. Say immediately if you feel your call is urgent. For urgent conditions you may be put through to speak to the GP.
If your condition is non-urgent you can expect to see a GP within two working days, though you may have to wait longer if you wish to see a particular GP at a particular time or day.
Please let us know if more than one person in your family needs to be seen as this will require more than one appointment.
If you wish to have a telephone consultation with the doctor you will be given a time to ring the surgery. Please try to keep to these times as there may be several people telephoning within a short space of time.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. Nursing appointments are also booked via reception at both surgeries. We normally book one week in advance only.
Chaperones & Interpreters
Tell us if you want someone to accompany you during an examination. We can also arrange interpretation and translation services in person or via the telephone for patients who do not speak English or for deaf patients. Please let us know if you need this service when booking your appointment.
The Practice would always appreciate prompt cancellation of your booked appointment so that these appointments can be offered to other patients in need. Repeated appointments which are missed without cancellation wastes resources. The practice has a policy in place where we will inform patients when they do not attend or do not cancel. If this happens consistently, patients may be removed from the practice list.