Noticeboard

UPDATE ON PLANS TO RELOCATE THE PRACTICE

Relocation Plans

CORONAVIRUS IMPORTANT INFORMATION

For more information please click https://new.brighton-hove.gov.uk/coronavirus-covid-19#

Council Hub Support

ANYONE WITH COUGH OR FEVER >37.8 AND THEIR FAMILY NEEDS TO SELF ISOLATE AT HOME AS PER THE NHS GUIDANCE. 

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

Do NOT go to a GP surgery, pharmacy or hospital.

You do not need to contact 111/us to advise you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

NHS England have advised us to move to a total triage service. This means you will not be able to book face to face appointments. A doctor will speak to you and if they feel you need to be seen, you will be given an appointment. Please ring in to book a telephone appointment.

How can you help?

  • Please do not come into the surgery - telephone first
  • Self-manage minor ailments at home.  Click here for advice or look at the When Should I Worry? leaflet
  • Self-certify for the first 7 days off work. Click here for a self-isolation note
  • Request prescriptions online or via SystmOne or NHS
  • If you are expecting a telephone call, please keep your phone near you and answer itThe call will be from a withheld number
  • If you are told to come to the surgery, please come on your own/with one other person if you are unable to come alone. Leave all children etc at home.
  • DO NOT ASK FOR TESTING. This is not available via a GP surgery.

Useful Links for Reliable Information regarding Coronavirus

Extended Hours Service

The service is available for GP and Nurse appointments at evenings and weekends - see appointment section.

Practice Management

Mrs Clare Marks (f)

Clare started in General Practice in 1995. She will be able to help you with any administrative problems you may have concerning the running of the practice or staff.

Miss Michelle Pope

Michelle is a Senior Operations Manager for IC24 and supports Allied Medical.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website