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Thank you

Our Practice team would like to say a huge thank you to the following groups who have provided us with free face shields to keep both our staff and patients safe during the COVID crisis.

Dick George Creatives Ltd

Christ's Hospital School

WUHAN NOVEL CORONAVIRUS IMPORTANT INFORMATIO

For more information please click https://new.brighton-hove.gov.uk/coronavirus-covid-19#

Council Hub Support

BANK HOLIDAY PLANNING - REPEAT MEDICATION

A full list of pharmacies open in each county can be found on the NHS England South Pharmacy page https://www.england.nhs.uk/south-east/our-work/pharmacy-opening-hours/

FOLLOWING ADVICE FROM OUR CCG, WE ARE CANCELLING ALL PRE-BOOKED APPOINTMENTS WITH IMMEDIATE EFFECT. We will only be carrying out essential activity. Your understanding during this time is much appreciated. 

ANYONE WITH COUGH OR FEVER >37.8 AND THEIR FAMILY NEEDS TO SELF ISOLATE AT HOME AS PER THE NHS GUIDANCE. 

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

Do NOT go to a GP surgery, pharmacy or hospital.

You do not need to contact 111/us to advise you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

NHS England have advised us to move to a total triage service. This means you will not be able to book face to face appointments. A doctor will speak to you and if they feel you need to be seen, you will be given an appointment. Please ring in to book a telephone appointment.

How can you help?

  • Please do not come into the surgery - telephone first
  • Self-manage minor ailments at home.  Click here for advice or look at the When Should I Worry? leaflet
  • Self-certify for the first 7 days off work. Click here for a self-isolation note
  • Request prescriptions online or via SystmOne or NHS
  • If you are expecting a telephone call, please keep your phone near you and answer itThe call will be from a withheld number
  • If you are told to come to the surgery, please come on your own/with one other person if you are unable to come alone. Leave all children etc at home.
  • DO NOT ASK FOR TESTING. This is not available via a GP surgery.

Useful Links for Reliable Information regarding Coronavirus

Extended Hours Service

The service is available for GP and Nurse appointments at evenings and weekends - see appointment section.

Accessibility Statement for My Surgery Website

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Content that’s not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
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