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Noticeboard

WUHAN NOVEL CORONAVIRUS IMPORTANT INFORMATION

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.   Call 111 now if you've been:

• to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)

• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)

• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)

• in close contact with someone with confirmed coronavirus Further information is available on nhs.uk. The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.  Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel. Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.  Avoid touching your eyes, nose and mouth with unwashed hands.  Avoid close contact with people who are unwell.

For more information please click https://new.brighton-hove.gov.uk/coronavirus-covid-19#

BANK HOLIDAY PLANNING - REPEAT MEDICATION

Please order your repeat prescriptions in plenty of time for the Easter break.

We are closed on Friday 10th April & Monday 13th April 2020.

A full list of pharmacies open in each county can be found on the NHS England South Pharmacy page https://www.england.nhs.uk/south-east/our-work/pharmacy-opening-hours/

Extended Hours Service

The service is available for GP and Nurse appointments at evenings and weekends - see appointment section.

Healthwatch Patient feedback survey - Healthwatch are currently carrying out a patient survey on outpatient hospital appointments/referrals.  Please help with referral services by completing the survey in the link below.  Thank you for your time.

https://www.snapsurveys.com/wh/s.asp?k=157987922802

Patient Advice

Health watch Brighton and Hove 

The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Health Watch Service has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

Health Watch also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does Health Watch do?

In particular, Health Watch will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

Helpline: 01273 234040 (Monday-Friday)

Helpline email: help@healthwatchbrightonandhove.co.uk



 
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