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Noticeboard

Thank you

Our Practice team would like to say a huge thank you to the following groups who have provided us with free face shields to keep both our staff and patients safe during the COVID crisis.

Dick George Creatives Ltd

Christ's Hospital School

WUHAN NOVEL CORONAVIRUS IMPORTANT INFORMATIO

For more information please click https://new.brighton-hove.gov.uk/coronavirus-covid-19#

Council Hub Support

BANK HOLIDAY PLANNING - REPEAT MEDICATION

A full list of pharmacies open in each county can be found on the NHS England South Pharmacy page https://www.england.nhs.uk/south-east/our-work/pharmacy-opening-hours/

FOLLOWING ADVICE FROM OUR CCG, WE ARE CANCELLING ALL PRE-BOOKED APPOINTMENTS WITH IMMEDIATE EFFECT. We will only be carrying out essential activity. Your understanding during this time is much appreciated. 

ANYONE WITH COUGH OR FEVER >37.8 AND THEIR FAMILY NEEDS TO SELF ISOLATE AT HOME AS PER THE NHS GUIDANCE. 

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

Do NOT go to a GP surgery, pharmacy or hospital.

You do not need to contact 111/us to advise you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

NHS England have advised us to move to a total triage service. This means you will not be able to book face to face appointments. A doctor will speak to you and if they feel you need to be seen, you will be given an appointment. Please ring in to book a telephone appointment.

How can you help?

  • Please do not come into the surgery - telephone first
  • Self-manage minor ailments at home.  Click here for advice or look at the When Should I Worry? leaflet
  • Self-certify for the first 7 days off work. Click here for a self-isolation note
  • Request prescriptions online or via SystmOne or NHS
  • If you are expecting a telephone call, please keep your phone near you and answer itThe call will be from a withheld number
  • If you are told to come to the surgery, please come on your own/with one other person if you are unable to come alone. Leave all children etc at home.
  • DO NOT ASK FOR TESTING. This is not available via a GP surgery.

Useful Links for Reliable Information regarding Coronavirus

Extended Hours Service

The service is available for GP and Nurse appointments at evenings and weekends - see appointment section.

Patient Advice

Health watch Brighton and Hove 

The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Health Watch Service has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

Health Watch also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does Health Watch do?

In particular, Health Watch will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

Helpline: 01273 234040 (Monday-Friday)

Helpline email: help@healthwatchbrightonandhove.co.uk



 
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