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The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.   Call 111 now if you've been:

• to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)

• to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)

• to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)

• in close contact with someone with confirmed coronavirus Further information is available on The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.  Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel. Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.  Avoid touching your eyes, nose and mouth with unwashed hands.  Avoid close contact with people who are unwell.

For more information please click


Please order your repeat prescriptions in plenty of time for the Easter break.

We are closed on Friday 10th April & Monday 13th April 2020.

A full list of pharmacies open in each county can be found on the NHS England South Pharmacy page

Extended Hours Service

The service is available for GP and Nurse appointments at evenings and weekends - see appointment section.

Healthwatch Patient feedback survey - Healthwatch are currently carrying out a patient survey on outpatient hospital appointments/referrals.  Please help with referral services by completing the survey in the link below.  Thank you for your time.

Care Quality Commission

The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.

The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.

They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.

Our GP Practice has recently undergone a CQC inspection and the results are now freely available on the CQC Website.  You can access the report below


The team at Allied Medical Practice (School House Surgery & Church Surgery) were visited by the Care Quality Commission (CQC) 17 and 23 September 2019.

We were re-visited on 6th February 2020 and have been signed off by CQC for completing all the areas of concern.


Following the inspection the CQC have published their inspection report, rating the practice as “Inadequate”.


This report is very disappointing and we apologise for not offering the best level of service and care to our patients. Their primary areas of concern were:

  • Issues with safe care and treatment due to gaps in safeguarding.
  • Significant event management
  • Cleanliness and infection control.
  • Medicines management and a lack of equipment for use in medical emergencies.
  • Gaps in good governance.


Their inspection report provides a number of positive observations about the practice, including:

  • The practice is engaged with local safeguarding processes.
  • The practice had begun to collate a child safeguarding register and had plans to do this for vulnerable adults.
  • An infection control audit had been carried out.
  • Clinical staff had received training in sepsis.
  • The practice held a stock of emergency medicines.
  • There was a system for recording and acting on significant events.
  • Actions were taken on recent safety alerts.
  • The practice carried out structured annual medication reviews for older patients.

We recognise the areas highlight by the inspection as in need of improving, some have already been addressed since the inspection, and the surgery team is developing a comprehensive action plan to address all of the matters raised by the CQC to improve services and processes for our patients

Areas highlighted in the report where good progress is being make already include:

  • Equipment now in place for use in medical emergencies, with training planned imminently
  • Safeguarding improvements
  • Regular fire drills carried out
  • Medicines management improved
  • Infection control work has been completed
  • Health & safety annual review completed.

We are facing the same pressures as being reported by GP practices across the country, and do believe that taking on more than 2,000 patients when a neighbouring practice closed (Willows in Bevendean) had some impact on the quality of the service we provide to patients. The surgery has professional and enthusiastic teams who work hard to ensure we achieve a high quality, safe and effective service to our patients. Staff continue to work hard and are committed to supporting patients to get the right care and support when they need it.”

Please click here to see Allied Medical Practice "Statement Of Purpose" Statement Of Purpose

Full report - CQC Report

Further report inspection follow-up - CQC Report Follow up

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