Thank you

Our Practice team would like to say a huge thank you to the following groups who have provided us with free face shields to keep both our staff and patients safe during the COVID crisis.

Dick George Creatives Ltd

Christ's Hospital School


For more information please click

Council Hub Support


A full list of pharmacies open in each county can be found on the NHS England South Pharmacy page

FOLLOWING ADVICE FROM OUR CCG, WE ARE CANCELLING ALL PRE-BOOKED APPOINTMENTS WITH IMMEDIATE EFFECT. We will only be carrying out essential activity. Your understanding during this time is much appreciated. 


Do NOT go to a GP surgery, pharmacy or hospital.

You do not need to contact 111/us to advise you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

NHS England have advised us to move to a total triage service. This means you will not be able to book face to face appointments. A doctor will speak to you and if they feel you need to be seen, you will be given an appointment. Please ring in to book a telephone appointment.

How can you help?

  • Please do not come into the surgery - telephone first
  • Self-manage minor ailments at home.  Click here for advice or look at the When Should I Worry? leaflet
  • Self-certify for the first 7 days off work. Click here for a self-isolation note
  • Request prescriptions online or via SystmOne or NHS
  • If you are expecting a telephone call, please keep your phone near you and answer itThe call will be from a withheld number
  • If you are told to come to the surgery, please come on your own/with one other person if you are unable to come alone. Leave all children etc at home.
  • DO NOT ASK FOR TESTING. This is not available via a GP surgery.

Useful Links for Reliable Information regarding Coronavirus

Extended Hours Service

The service is available for GP and Nurse appointments at evenings and weekends - see appointment section.

Care Quality Commission

The Care Quality Commission (CQC) are the independent regulator of health and adult social care in England.

The CQC make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage them to improve.

They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what is found, including performance ratings to help people choose care.

Our GP Practice has recently undergone a CQC inspection and the results are now freely available on the CQC Website.  You can access the report below


The team at Allied Medical Practice (School House Surgery & Church Surgery) were visited by the Care Quality Commission (CQC) 17 and 23 September 2019.

We were re-visited on 6th February 2020 and have been signed off by CQC for completing all the areas of concern.


Following the inspection the CQC have published their inspection report, rating the practice as “Inadequate”.


This report is very disappointing and we apologise for not offering the best level of service and care to our patients. Their primary areas of concern were:

  • Issues with safe care and treatment due to gaps in safeguarding.
  • Significant event management
  • Cleanliness and infection control.
  • Medicines management and a lack of equipment for use in medical emergencies.
  • Gaps in good governance.


Their inspection report provides a number of positive observations about the practice, including:

  • The practice is engaged with local safeguarding processes.
  • The practice had begun to collate a child safeguarding register and had plans to do this for vulnerable adults.
  • An infection control audit had been carried out.
  • Clinical staff had received training in sepsis.
  • The practice held a stock of emergency medicines.
  • There was a system for recording and acting on significant events.
  • Actions were taken on recent safety alerts.
  • The practice carried out structured annual medication reviews for older patients.

We recognise the areas highlight by the inspection as in need of improving, some have already been addressed since the inspection, and the surgery team is developing a comprehensive action plan to address all of the matters raised by the CQC to improve services and processes for our patients

Areas highlighted in the report where good progress is being make already include:

  • Equipment now in place for use in medical emergencies, with training planned imminently
  • Safeguarding improvements
  • Regular fire drills carried out
  • Medicines management improved
  • Infection control work has been completed
  • Health & safety annual review completed.

We are facing the same pressures as being reported by GP practices across the country, and do believe that taking on more than 2,000 patients when a neighbouring practice closed (Willows in Bevendean) had some impact on the quality of the service we provide to patients. The surgery has professional and enthusiastic teams who work hard to ensure we achieve a high quality, safe and effective service to our patients. Staff continue to work hard and are committed to supporting patients to get the right care and support when they need it.”

Please click here to see Allied Medical Practice "Statement Of Purpose" Statement Of Purpose

Full report - CQC Report

Further report inspection follow-up - CQC Report Follow up

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