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Thank you

Our Practice team would like to say a huge thank you to the following groups who have provided us with free face shields to keep both our staff and patients safe during the COVID crisis.

Dick George Creatives Ltd

Christ's Hospital School

WUHAN NOVEL CORONAVIRUS IMPORTANT INFORMATIO

For more information please click https://new.brighton-hove.gov.uk/coronavirus-covid-19#

Council Hub Support

BANK HOLIDAY PLANNING - REPEAT MEDICATION

A full list of pharmacies open in each county can be found on the NHS England South Pharmacy page https://www.england.nhs.uk/south-east/our-work/pharmacy-opening-hours/

FOLLOWING ADVICE FROM OUR CCG, WE ARE CANCELLING ALL PRE-BOOKED APPOINTMENTS WITH IMMEDIATE EFFECT. We will only be carrying out essential activity. Your understanding during this time is much appreciated. 

ANYONE WITH COUGH OR FEVER >37.8 AND THEIR FAMILY NEEDS TO SELF ISOLATE AT HOME AS PER THE NHS GUIDANCE. 

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

Do NOT go to a GP surgery, pharmacy or hospital.

You do not need to contact 111/us to advise you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

NHS England have advised us to move to a total triage service. This means you will not be able to book face to face appointments. A doctor will speak to you and if they feel you need to be seen, you will be given an appointment. Please ring in to book a telephone appointment.

How can you help?

  • Please do not come into the surgery - telephone first
  • Self-manage minor ailments at home.  Click here for advice or look at the When Should I Worry? leaflet
  • Self-certify for the first 7 days off work. Click here for a self-isolation note
  • Request prescriptions online or via SystmOne or NHS
  • If you are expecting a telephone call, please keep your phone near you and answer itThe call will be from a withheld number
  • If you are told to come to the surgery, please come on your own/with one other person if you are unable to come alone. Leave all children etc at home.
  • DO NOT ASK FOR TESTING. This is not available via a GP surgery.

Useful Links for Reliable Information regarding Coronavirus

Extended Hours Service

The service is available for GP and Nurse appointments at evenings and weekends - see appointment section.

Have you been referred?

What happens once your GP or nurse has confirmed a referral to a consultant or specialist is required?




  • A referral letter will be dictated or a pro-forma completed by your GP (or nurse) and then forwarded to the Referral Management Service (RMS) by our secretarial team.

  • The RMS will then contact you to arrange an appointment.

  • If the RMS is unable to contact you, an appointment will be made on your behalf and an appointment letter posted to you.

  • Information regarding how to change the appointment, oif it is unsuitable, will accompany the appointment letter.


If you have ANY questions about your referral and appointment, please call the RMS on their Freephone number IN THE FIRST INSTANCE (you will need to know your NHS Number included on your appointment letter):

0800 031 6639


or email BHCCG.BrightonReferrals@nhs.net

The RMS is 08.00 and 18.00 Mon to Fri (excluding Public Holidays).


 


 
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