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Thank you

Our Practice team would like to say a huge thank you to the following groups who have provided us with free face shields to keep both our staff and patients safe during the COVID crisis.

Dick George Creatives Ltd

Christ's Hospital School

WUHAN NOVEL CORONAVIRUS IMPORTANT INFORMATIO

For more information please click https://new.brighton-hove.gov.uk/coronavirus-covid-19#

Council Hub Support

BANK HOLIDAY PLANNING - REPEAT MEDICATION

A full list of pharmacies open in each county can be found on the NHS England South Pharmacy page https://www.england.nhs.uk/south-east/our-work/pharmacy-opening-hours/

FOLLOWING ADVICE FROM OUR CCG, WE ARE CANCELLING ALL PRE-BOOKED APPOINTMENTS WITH IMMEDIATE EFFECT. We will only be carrying out essential activity. Your understanding during this time is much appreciated. 

ANYONE WITH COUGH OR FEVER >37.8 AND THEIR FAMILY NEEDS TO SELF ISOLATE AT HOME AS PER THE NHS GUIDANCE. 

https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-people-with-confirmed-or-possible-coronavirus-covid-19-infection

Do NOT go to a GP surgery, pharmacy or hospital.

You do not need to contact 111/us to advise you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

NHS England have advised us to move to a total triage service. This means you will not be able to book face to face appointments. A doctor will speak to you and if they feel you need to be seen, you will be given an appointment. Please ring in to book a telephone appointment.

How can you help?

  • Please do not come into the surgery - telephone first
  • Self-manage minor ailments at home.  Click here for advice or look at the When Should I Worry? leaflet
  • Self-certify for the first 7 days off work. Click here for a self-isolation note
  • Request prescriptions online or via SystmOne or NHS
  • If you are expecting a telephone call, please keep your phone near you and answer itThe call will be from a withheld number
  • If you are told to come to the surgery, please come on your own/with one other person if you are unable to come alone. Leave all children etc at home.
  • DO NOT ASK FOR TESTING. This is not available via a GP surgery.

Useful Links for Reliable Information regarding Coronavirus

Extended Hours Service

The service is available for GP and Nurse appointments at evenings and weekends - see appointment section.

Test Results

blood_takingWhen you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery once sufficient time has elapsed.

It is the patient's responsibility to follow up on their test results.

If you have had a test in surgery (for instance, a blood test, or swab) it is essential that you contact reception after 2 weeks to check that all your results are back and to ask what your doctor has said about them. Results can sometimes go missing between surgery and lab so please never assume that no news means good news .

Our reception staff are not qualified to comment on results. They can only provide the comments left by the clinician.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior written permission.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website